Terms of service
Last Updated: July 2026
Welcome to Batik Kaina Malaysia. By accessing our website or purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.
1. General
By using this website, you confirm that you are at least 18 years old or are using this website under the supervision of a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products
We strive to display our products, colors, and descriptions as accurately as possible.
However, due to differences in screen settings and lighting, the actual product color may vary slightly from what appears on your device.
All products are subject to availability.
We reserve the right to discontinue any product at any time without prior notice.
3. Pricing
All prices displayed on our website are in Malaysian Ringgit (MYR).
Prices may change at any time without prior notice.
We reserve the right to correct any pricing errors.
4. Orders
After placing an order, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order if:
- Payment cannot be verified.
- The product is out of stock.
- Incorrect pricing or product information is displayed.
- Fraudulent or suspicious activity is detected.
If your order is cancelled after payment has been received, a full refund will be issued.
5. Payment
Payments are processed securely through Shopify's approved payment providers.
We do not store your credit card or debit card information.
6. Shipping
Orders are processed within our normal processing time and shipped to the delivery address provided by the customer.
Delivery times are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other circumstances beyond our control.
7. Returns & Refunds
Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, and refunds.
8. Intellectual Property
All content on this website, including images, product photos, logos, graphics, text, and designs, is the property of Batik Kaina Malaysia.
No content may be copied, reproduced, distributed, or used without our written permission.
9. Limitation of Liability
Batik Kaina Malaysia shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our maximum liability shall not exceed the amount paid for the purchased product.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Any changes will become effective immediately after being published on our website.
12. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Batik Kaina Malaysia
Email: batikkainaonline@gmail.com
Business Address:
The Grand Campbell Hotel
2nd Floor, No. 35
Kuala Lumpur, Malaysia